Abstract
This research focuses on the question of why Wikipedia articles are different in quality. Since Wikipedia articles are developed in an open and social environment, our work investigates if social capital of Wikipedia contributors plays a role in determining the quality of Wikipedia articles. In this study, we focus on three major factors of social capital with respect to teams of contributors working on different Wikipedia articles: internal bonding, external bridging and functional diversity. An empirical analysis of Wikipedia articles using quantitative techniques suggests that all these three major factors have a significant impact on the quality of Wikipedia articles. These results have implications for developing automated techniques for quality assessment of Wikipedia and also provide insights into improving quality of these articles.
Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
