INTERLENDING AND DOCUMENT SUPPLY: A REVIEW OF RECENT LITERATURE: XII

Abstract

The majority of the articles reviewed this time deal with ILL and public libraries in one way or another. The review begins by looking at school libraries and their ability to handle ILL requests satisfactorily amongst themselves and then examines several papers critical of networking in public libraries. There is an argument that public libraries hardly need ILL at all because of the nature of their users and their needs. ILL is an expensive operation and the issue of fees and charges is much debated; the discussion examined here includes the suggestion that users can travel to consult materials and public libraries might ration ILL requests per user including children. The idea of using ILL as a revenue earner, or at least paying for itself, is questioned and a study of commercial document supply services is examined which pays special attention to the performance of the many sources available. A paper on ILL costing almost nothing is criticized as not taking account of all factors. Time, as well as money, is important and a study of supply time to the user shows that more could be done by requesting libraries to speed supply to the end‐user. The impact of network membership on ILL is considered and shows that net borrowers can soon become net lenders and vice‐versa. The reorganization of document supply from the US National Library of Medicine had considerable impact on the use of NLM which is analysed. Finally a note on the political aspects of ILL in southern Africa is noticed as dealing with an issue of potential significance.