Abstract

This study introduces Action Research to present a service program through an interdisciplinary service design approach for promoting the residential stability of elderly people. We extracted design elements (1) “things to do” and (2) “community” and “strategies”, and then made a design framework. According to the framework, we developed a service design program, named “Small Daily Life: “Small Daily Life Tasks”, which provided opportunities to share the elderly people’s daily life via online videos “Small Meeting”, which helped develop a network of relationships outside the home by informing neighbors regarding elderly people’s know-how, and “Small Sharing”, which delivers the results of previous activities to those who need help in the community. Finally, we describe our reflective case study on the presented service program and examine the relationship between social infrastructure and design and their respective roles. This study will expand service design methodologies as presented research procedures, generalized frameworks, and conceptual models that can be referenced in multidisciplinary collaborations.

Highlights

  • IntroductionAccording to [1], one-sixth of the global population will be over 60 years old by 2030

  • (3) Based on the research process we developed, we extract design elements and strategies for solving the residential stability of older adults and present our own service program

  • (4) We describe our reflective case study of the presented service program and examine the relationship between social infrastructure and design, and their respective roles

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Summary

Introduction

According to [1], one-sixth of the global population will be over 60 years old by 2030. South Korea, which is one of the rapidly aging countries, is predicted to be the oldest country in the world in 2045 [2]. Among social issues caused by the aging phenomenon, Korean governments have put efforts into finding better answers to solve housing problems. Nursing homes, named as long-term care facilities in South. Korea, have strengths in prompt medical treatment, but there is a possibility to provoke unwanted moving or social isolation. According to [4], for the elderly, “residence” is a place where social interactions occur through contact with neighbours and local communities

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