Abstract
Abstract:Innovation of public spaces requires dense management efforts. Interdisciplinary studies must be conducted to raise needs of stakeholders. Then, potentialities, problems, and opportunities are explored. These works require interdisciplinary knowledge to carry out a broad analysis of the social, technological, economic, environmental, political, and legal spheres to understand influencing factors in the management of such spaces. In this context, one important challenge faced by professors is to promote the development of strategic skills among students. This work has arisen from the specific need of designing an active learning method, to motivate business administration undergraduate students to think strategically while dealing with complex problems. To achieve the objectives of the course – Change Management and Business Consulting –, we have created a nine steps study guide based on design thinking. Our proposal is to reflect upon key learning outcomes provided by this teaching experience. We argue that future managers need to learn how to explore, and frame problems before solving them, since the highest risk they might encounter is to misdiagnose complex problems. The paper is structured into five sections. The introduction describes the research problem and the object of study. The second section presents theoretical references, which integrates authors and concepts from different management fields. The methodological section explains how design thinking was applied, by describing each step of the experience. It has followed a study guide developed for the exploration of Florianopolis Botanical Garden Park, combining fieldwork visits with in-class lectures and debates. Next, we present results and learning in three subtopics: conceptual aspects, related to the purpose of the studied space; infrastructural needs and management challenges. To conclude, we indicate possible ways of exploring this public space, and also recommend the development of future didactic experiences with similar scopes. Keywords: interdisciplinarity, design thinking, knowledge management, innovation, public spaces.
Highlights
The management of public spaces comprises continuous and comprehensive activities of strategic planning
This work started from the assumption that the innovation of public spaces requires dense planning and management efforts, since such spaces encompass complex problems whose diagnoses require comprehensive and interdisciplinary analyses
We conducted a didactic experience that consisted of the development of a study plan, applied in the Botanical Garden Park of Florianopolis
Summary
The management of public spaces comprises continuous and comprehensive activities of strategic planning These activities seek to meet the needs of citizens, institutions and other social actors. There are several types of public spaces – squares, parks, libraries, museums –, this research studied the Botanical Garden Park of Florianopolis. The choice of this space was motivated by four factors. The didactic experience reported in this work was carried out with students of the course “Change Management and Business Consulting” 1. It sought to integrate theory and practice through different activities. The main results and learning obtained are discussed to encourage future didactic experiences of this type in this or other public spaces, which require changes or innovations
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