Interactive problem solving as a metaphor for international conflict resolution: Lessons for the policy process.

Abstract

Interactive problem solving is an unofficial, third-party approach to conflict resolution, which brings together politically influential representatives of conflicting parties for direct interaction in problem-solving workshops. Experiences from this microprocess are used here as a metaphor for the macroprocesses of negotiation and diplomacy. The use of interactive problem solving as a metaphor for the larger process of conflict resolution implies that the conflicting parties have a shared problem in their relationship, which needs to be solved by addressing the underlying causes and dynamics of the conflict in an interactive process. Within this framework, the article describes the ultimate goal of negotiation as transforming the relationship between the parties via an agreement that addresses the fundamental needs and fears of both on a basis of reciprocity. It then discusses four components of the larger process of conflict resolution--identification and analysis of the problem, joint shaping of ideas ...