Abstract
Aiming at the problem of the sensory function decline in the elderly, the research intends to improve the optimal aging of bus stops by sensory enhancement interaction design. Though observing the behavior of the elderly and combining the user’s journey map and the KANO model to explore the elderly’s waiting needs at the bus station, it is concluded that the use of visual amplification, voice prompts, handrail dependence and other aspects of sensory enhancement can well improve the interactive design of bus station suitable for the elderly with weak senses, solve the problem of poor information interaction between the elderly and the bus station, and provide ideas for the aging intelligent bus system in the future.
Highlights
Under the service philosophy of accommodating the elderly and based on old people, the interaction between the elderly and the product is designed more through the sensory system of the human body
When the elderly are waiting at the bus station, it is difficult to solve the problems when the vehicle arrives at the station and whether they can choose to transfer to other vehicles in time
The problem that the aging interactive design of the bus station is expected to solve is to make the interaction between the bus station and the elderly more natural and convenient, so that the elderly can receive the information of the bus station in time and give effective feedback
Summary
Under the service philosophy of accommodating the elderly and based on old people, the interaction between the elderly and the product is designed more through the sensory system of the human body. Reference 1 uses a sensory compensation mechanism, which cuts in from three perspectives of the senior citizen’s physiological characteristics, behavioral interaction, and emotional experience, and analyzes the interaction problems between the elderly and smart products[1]. For the elderly with different degrees of deterioration in all senses, sensory compensation is difficult to play an effective role. On this basis, the design method of sensory enhancement is more suitable for the senior citizens. This article focuses on the design and research of the interaction between the elderly and the bus station, and enhances the sensory design from three aspects: visual sense, auditory sense, and tactile sense, to optimize the interaction between the elderly and the bus station
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