Abstract
Identities entail a certain degree of complexity since people may belong to both a profession and an institution. This type of multiple membership may bring about confusion, particularly in terms of the methodologies and analysis levels involved in “institutional discourse” and “professional discourse.” Professional discourse encompasses not only the language used by professionals, as this may also be perceived as the “new work order” in which workers are empowered through increasing their work motivation. It is important to note that “professionals” should refer not only to those who are traditionally perceived as such, but to other workers such as telephone operators, teachers, etc. This chapter defines the discourse system and the business discourse.
Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
