Inter-organisational conflict resolution strategies at academic level

Abstract

In any educational institution, conflict is practically inevitable, which is why managers must be prepared at all times to react as early as possible, effectively reducing and resolving the school conflict having many benefits. Thus, the future teachers need to have, in their panoply of professional competences, those skills aiming at managing conflicts in an educational environment so as to build an optimal climate for educational activities. In order to resolve various conflict situations, it is necessary to choose the best resolution strategy, from several strategies dedicated to resolving organizational conflicts. The purpose of this study is to investigate conflict situations in schools, the causes of conflicts perceived by respondents, as well as optimal strategies for resolving these conflicts.