Inter-organisational collaboration in family-centred practice: A framework for analysis and action

Abstract

Inter-organisational collaboration in the human services is challenging because of the multiple and complex nature of the inherent potential sources of conflict. In this paper, a conceptual framework is advanced for assessing the sources of conflict at five levels of analysis: (i) inter-organisational; (ii) intra-organisational; (iii) inter-professional; (iv) inter-personal; and (v) intra-personal. While yet to be systematically tested, this conceptual framework may assist practitioners, managers and policy makers in the human services to enhance collaboration across organisational and sectoral boundaries.