Abstract
In this research, we investigate user experiences with the Laevo exoskeletons in geriatric work. We introduce two studies where Finnish nurses used exoskeletons and identify the requirements and potential restrictions for using exoskeletons in care context. Our results show that nurses’ intentions to use the exoskeletons were mostly associated with perceived usefulness, ergonomics, and enjoyment of use. Also, social environment issues, such as other people’s reactions, are important considerations. Exoskeleton use has varying requirements depending on where it will be implemented. Thus, the end users’ ideas for the design are crucial in enabling exoskeleton use in different sectors of work.
Highlights
Health care work consists of physically demanding tasks, leading to musculoskeletal injuries and a significant amount of sick leaves and early exits
There is a clear demand for a new generation of assistive equipment to make health care work less physically straining
We explore user experiences of exoskeletons in geriatric care work, identifying some of the requirements for and potential restrictions of exoskeleton use
Summary
In S1, most nurses reported that the exoskeleton reduced lower back strain when assisting the patient. These correlations were supported by qualitative findings. The common view was that the smaller size would enable the device to fit under the working clothes and be unnoticeable to the patients In both studies we found that it would be important if the exoskeleton were inconspicuous for the patient. Our observations align with studies which show that trust toward technology is about the characteristics of the said technology and include personal and procedural characteristics related to the technology use (Hancock et al, 2011; Steinke et al, 2014)
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