Intelligent Product Design with Natural Interaction

Abstract

AbstractThis paper analyzes intelligent products’ design from the perspective of enhancing the user experience to understand natural interaction in intelligent products’ development. According to the people-oriented natural interaction characteristics, this paper analyzes intelligent products’ development and discusses the future development trends. From the perspective of information processing psychology, this paper analyzes why “intelligent speakers” are so popular and clarifies the situational factors in intelligent product design based on situational awareness theory, which leads to the natural interaction direction of intelligent product design. Finally, a case of an intelligent speaker’s design process is presented. The case shows that the core of intelligent product design is to reduce user information transformation workload on the one hand. On the other hand, it predicts the user’s action or the result that the user wants to produce. The intelligent product should respond to users’ unexpressed needs in advance and provide users with a more humanized and personalized user experience.KeywordsNatural interactionIntelligent productsUser experienceSituational awareness