Abstract
This research explores whether the use of multimedia and intelligent agents foster the reuse of artifacts from a repository. That is, can a repository enhance reuse effectivity if it can (1) offer diverse media for conveying an artifact's information, and (2) utilize agents that support human reuse processes? A study was conducted with 33 professional respondents in a software project estimation repository. Performance and reaction data were collected on the purpose, role, usefulness, impact, and importance of 14 media/artifact categories. Results show the repository improves performance significantly, and the multimedia and agents play an important role. Specific lessons learned are offered for the design of reuse repositories, the use of multimedia, and the role for intelligent agents.
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