Intelligent Data Integration: A Case Study of NOVOI in a Higher Education Institution in China

Abstract

Massive data of different sectors inheres in different sites, which requires integration of those data in various types and formats when dealing with system development and integration of an organization. Intelligent data integration is crucial for system development and management to enhance the effective governance of organizations at all levels. It alleviates the lagging service and meets users' needs in higher educational institutions (HEIs). From the holistic perspective, the “No More than One Visit for One Item” (NOVOI) is a paradigm emphasizing the integration of system information, which is utilized in integrated services all in one, namely, the synergy and collaboration of all offices in an HEI. By a case study of the status quo of NONOI in an HEI in China, the NOVOI framework was constructed and its outcomes were analyzed by a comparison of data in past years. It’s found that users of NOVOI vary among different service items. The most frequently used service items are academic-related, instead of teaching affairs or administrative affairs. Service items for faculty and staff have more nodes than those for students. As a result, NOVOI can improve the efficiency of the service, enhance the overall management level, promote information disclosure in HEIs, and help the HEI system develop towards diversification of services and improve a more efficient informatization process through intelligent and effective data integration.