Intelligent Conversational Healthcare Chat-Bot System

Abstract

Artificial Intelligence has core branches like, Machine Learning which takes in data, search patterns then improves itself using the data, and displays the outcome. To start a good day caring of our health is really important. In few village areas, it is quite hard to find a consultation with a doctor whenever needed in emergency. The proposal here is to build an intelligent conversational healthcare chat-bot using NLP which is a part of artificial intelligence that can diagnose and provide required details about the particular disease asked by the user before consulting a doctor. A chat-bot is an artificial intelligence based program which performs communication using text, audio and video system. Some chatbots acts as virtual assistants, which helps the patient know more about their disease and helps them with the consultation to the right doctor. A user can have the benefit of a chat-bot only when it can diagnose all kinds of diseases and provide all the needed information. A rule based text-to-text healthcare chat-bot involves patients in conversation which considers their health issues and provides a set of personalized diagnoses based on their provided inputs. The bot connects with patients who will visit the website and helps them to discover specialist doctors, book an appointment and guiding them for a right treatment. This Intelligent conversational healthcare chat-bot system will provide an all-day healthcare support to the users. Python scripting language is used in the implementation of such systems. Keywords: Artificial Intelligence, Natural Language Processing, Machine Learning, Text-to-Text, Intelligent, Healthcare, Chat-Bot, System.