Abstract
PurposeThis study aims to investigate the intellectual structure of leadership research in the hospitality industry through citation, co-citation and heat map analysis.Design/methodology/approachSystematic bibliometric mapping was done using citation and co-citation analysis. This study covered journals from 1985 to 2020.FindingsAfter reviewing 172 published articles with 10,276 citations, results identified five main clusters.Practical implicationsHospitality managers can choose certain qualities (i.e. charisma, individualized consideration) or use servant leadership characteristics (i.e. selflessness) to direct employees toward more discretionary behavior.Originality/valueFormer holistic studies on leadership applied different approaches, such as review studies (i.e. systematic review and meta-analysis) or evaluative studies (e.g. productivity measures). It mainly focused on extending the understanding of different leadership types in tourism and hospitality. Nevertheless, relational studies (e.g. citation analysis, bibliographic analysis) remained untouched.
Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
