Abstract
The problems of developing online decision support systems concern the complexity of the transportation management processes, the multi-dimensionality of data warehouses (DWs), and the multi-criteria of decision making. Such issues arise in the management processes by supporting them with adaptable information and communication infrastructure for the management of the freight’s transportation processes. Our research domain involves the assurance of infrastructure for the provision of smart services for the operative management of multi-modal transportation of freights under the conditions of the heterogeneity of communication channels and multi-criteria decision support. The complexity of managing multi-modal transportation processes raises some problems for ensuring the infrastructure for finding more optimal management solutions by the requirements of green development. This research aims to develop the approach for providing the infrastructure of intelligent smart services for adaptable implementation in management processes of online multi-modal freight transportation. The objectives are forwarded to construct the multi-criteria decision-making components and integrate them into the multi-layered, computer-based information management of intelligent systems. We present the steps of extension of the structure of the knowledge-based system with a multi-criteria decision support method, and the possibilities to work under the conditions of wireless networks and the recognition of context-aware situations. The results are demonstrated for the analysis of alternatives by assessing the multi-modal transportation corridors between the East and West regions of Europe, and the opportunities to evaluate them for more effective managerial perspectives under sustainable development requirements.
Highlights
Our research area concerns the digital transformations in the cargo transportation sector that influence new information and communication technology (ICT)
One part of our empirical research study is based on the survey of specialists and experts, participating in multi-modal transportation processes, and they are asking about the rating of the set of criteria, helping into the revealing process of criteria priorities according to the evaluation of the attractiveness of alternative corridors of multi-modal transportation
We hope that our multi-criteria decision support system (MC-DSS) under development can help in the operative management processes of transportation
Summary
Our research area concerns the digital transformations in the cargo transportation sector that influence new information and communication technology (ICT). The requirements of the sustainable development of transportation means inspire the management by “green” requirements and call us to reduce the transport pollution, in densely populated areas, by shifting congestion from the road-to-road transport modes to increase the integration of other modes of transport in the common logistics transport chains. For these reasons, our research object became the multi-modal transportation structures with an adaptable smart service provision system that helps in the decision-making processes
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