Abstract

In international sourcing and in strategic partnerships cultural differences can lead to problems in the cooperation of buyer and supplier. Therefore, cultural criteria should be included in supplier evaluation and selection processes in order to anticipate and to avoid possible problems. Although there are recommended cultural criteria in literature, we do not know much about the application of cultural criteria in supplier evaluation. In this paper, we present the results of an empirical study about the integration of cultural aspects in supplier evaluation. We explore company practices and problems with suppliers due to cultural differences. Furthermore, we give recommendations for the application of cultural criteria in supplier evaluation processes in practice.

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