Abstract

Use case models are representation of the way in which users of the system interact with it. The UML specification driven approach to system development enable the use case model to be continuously refined and cross-validated from a number of system viewpoints. However, little has been done for validating the model against the organizational and workgroup setting in which the system will reside. This article aims to address this gap by the use of techniques derived from organizational semiotics for validating use case models against a wider aspect of organizational culture and meaning making at the organizational, workgroup and actor level of abstraction. Such approach will enhance the system development by providing “goodness of fit” between system model and organizational values and beliefs.

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