Abstract

Effective and efficient maintenance is of major importance for the operators of complex production systems. Insufficient maintenance may induce downtimes with significant effects on operators' costs, profits and customer service perception. However, guaranteeing a high maintenance service-level may lead to immoderate running costs exceeding the intended benefits. Thus, our research aims at balancing the dimensions of an adequate maintenance service level and moderate costs. The proposed concept approaches this issue by integrating intelligent maintenance systems, i.e. technical information about a system's maintenance needs, with the coordination and efficient management of the respective spare parts supply chain.

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