Integrating culture and management control: is it oil and water or salad dressing?

Abstract

PurposeThe purpose of this paper is to identify the significance of the notion of food safety and quality culture as an important element in the practice of food safety management. It is the concluding article in a special themed edition of the Worldwide Hospitality and Tourism Themes, discussing the importance of measuring food safety and quality culture.Design/methodology/approachThis paper provides a review and discussion of the findings outlined throughout the papers in this special themed journal edition.FindingsFood safety and quality culture are important yet intangible; measurement tools are available and can add value to organisations in assessing and improving their culture.Originality/valueThis paper brings together literature, research, case studies and viewpoints to examine the significance of food safety and quality culture. It will be of value to food safety and quality practitioners, trainers, auditors and other stakeholders involved in the food industry.