Integrating COBIT with a hybrid group decision-making approach for a business-aligned IT roadmap formulation

Abstract

An IT roadmap is a critical investment that can significantly affect future competitiveness and performance of a firm. This study presents a comprehensive framework for determining the predecessors and successors of each activity of a roadmap to manage and govern the IT. This paper discusses the result of integrating the COBIT as a well-known IT standard with a hybrid group decision-making method, which has not been yet extensively studied to prioritize the potential actions of an IT roadmap, in a real-world case in Iran to demonstrate the feasibility of the proposed framework. The proposed framework can systematically construct the objectives of IT portfolio building to support business goals and strategies of a firm, identify the proper attributes, and set up a consistent evaluation standard for facilitating a group decision process.The study findings will be interesting for academics, chief information officers, and IT planning practitioners and consultants.