Abstract

Governments are increasingly challenged by self-organizing community initiatives that seek to contribute to or even take the lead in public value creation. The reason for citizen-led instead of government-led public value creation is part of two larger governance trends. The first is the increased specialized, mission-oriented approach to large social challenges by government agencies. The second trend is the increased emphasis on accountability, productivity, and efficiency, following the New Public Management philosophy. As a response to these trends, community initiatives challenge the usual mechanisms, principles, and practices of government agencies. These initiatives are characterized by more integrated and inclusive approaches for dealing with societal problems. In turn, government agencies struggle with the way they can organize productive responses to the initiatives communities take in creating public value. In this study, we explore the rationales behind processes of public value creation in which communities take the lead. We explored these processes in Dutch water management. In this highly functionally specialized domain, we compared two cases in which communities take on leadership for integrated initiatives, including other societal functions and tasks adjacent to water management.

Highlights

  • Governments are increasingly challenged by self-organizing community initiatives that seek to contribute to or even take the lead in public value creation

  • Examples are communities that initiate the construction of a sustainable sewage system, communities that develop recreational functions on dikes, and community members who maintain rural ditches. Studying these community initiatives in water management, it was surprising how public value creation by citizens fundamentally differs from governmental value creation

  • After showing why and how community initiatives are part of, and a response to, larger governance trends (Section 2), we explore the characteristics of community-led public value creation

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Summary

Introduction

Governments are increasingly challenged by self-organizing community initiatives that seek to contribute to or even take the lead in public value creation. Citizen-led public value creation is found in different domains, among which water and flood risk management. Examples are communities that initiate the construction of a sustainable sewage system, communities that develop recreational functions on dikes, and community members who maintain rural ditches. Studying these community initiatives in water management, it was surprising how public value creation by citizens fundamentally differs from governmental value creation. In this paper we seek to understand the way community initiatives contribute to public value creation. Less attention is paid to the result of community initiatives in the sense of the integrated value they create

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