Abstract
We consider a single period inventory problem in which a supplier faces stochastic demands and customer specific waiting costs from multiple customers. The objective is to develop integrated production, allocation, and distribution policies so that the total production and customer waiting costs are minimized. We present an optimal policy for the two customer problem and derive a heuristic for a general problem based on the structural results of the two customer case. We show, numerically, that the heuristic performs very well with error bounds of less than 2% on average, while typical approximations may lead to significant sub-optimality.
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