Abstract

In the push for sustainability in the power sector, Electric Vehicles show substantial promise. However, they still face hurdles in replacing traditional combustion engine cars, which have dominated the market for decades. Consumer awareness, especially regarding new technologies like Electric Vehicles, remains a significant barrier to adoption. This study aims to bridge the gap between technical aspects and consumer knowledge and a case study is done on the Indian state of Bihar. Using a hybrid Multi-Criteria Decision-Making approach with Triangular Fuzzy Numbers, a customized model is presented to help residents choose the right Electric Vehicle based on their needs and resources. Results are analyzed from customers’ perspective using Quality Function Deployment and conduct Sensitivity Analysis to explore cost trends. This survey examines seven Electric Vehicle models available in India, with MG ZS Electric Vehicle emerging as a potential standout. It's important to note that this research work does not endorse any specific Electric Vehicle model; rather, a mathematical framework is build to guide customers in selecting an Electric Vehicle that suits their requirements.

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