Integrated E-ticketing System – Possibilities of Introduction in EU

Abstract

Development of information and communication technologies changes the manner in which many industries and services operate. Those changes are concerning public transport as well. One of the ways public transport can be improved is the introduction of integrated e-ticketing. The point of integrated e-ticketing is combining various modes of transport with use of a single ticket. In principle, the integrated e-ticketing simplifies switching between various modes of transport, making public transport easier to use and thus more attractive to potential users. For more than a decade, integrated e-ticketing system has been one of the goals of EU transport policy; nonetheless, its current application remains limited. Author attempts, based on analysis of existing integrated e-ticketing systems, to show potential dangers and costs connected to introduction of such solutions, along with possible gains for all parties involved – both the travellers and organizations that provide the services.