Integrated e-Business System Architecture for Small and Medium Enterprises

Abstract

Small and Medium Enterprises (SMEs) are organizations that have a tendency to focus only on their business process because they have limitation in terms of resource, both human and financial. E-business is the recommended solution for SMEs to support their business process. E-Business system is a suggested solution for SMEs to support their business processes, where SMEs can use applications in accordance with their organizational characteristics. This system can support business growth in SMEs. But SMEs have very diverse characteristics, based on size, industry sectors, tendency to adopt IT, etc. E-Business solution for SMEs is not a one-size-fits-all solution but need to pay attention to the characteristics of SMEs as the end-users. By adopting the Design Science Research Methodology, this paper proposes an architecture for integrated e-Business System that can be implemented based on the characteristics of SMEs. So that it is expected, SMEs can get e-Business solutions that are in accordance with their characteristics.