Abstract

Studies and writings on corporate social responsibility turned a full cycle with much ink spilled on this topic. From the inception of a divine origin, corporate social responsibility has now become a flamboyant display of numbers and statistics which corporations proudly present them to fulfil their legal obligations. It is ironic that a divine understanding of corporate social responsibility has now transpired to be a complex calculus of statistical tabulations, too often exhibited in annual and sustainability reports. Organisations become grossly mesmerised with the grandiosity of exceeding the prerequisites of ecological, environmental, social and economic performance supported by undisputable, verifiable and measurable data. Corporate social responsibility has become senseless and meaningless. This is not a research paper nor does it entail the rudiments of any research findings. Conversely, this paper alerts and perhaps cautions corporate social responsibility practitioners on the perils of their overarching emphasis on positivism. Corporate social responsibility cannot be quantified merely in numbers but on the contrary, it should involve truthful, honest and transparent dialectic communication with the stakeholders. Many corporations deceived and some still facing the remnants of their mistakes. The Volkswagen ‘diesel dupe’ crisis and Johnson & Johnson’s baby talc powder scandals are reminders of the same. This paper is a solemn reminder that corporations must be ‘awakened’ so that ethics is grounded to its core and not merely in the cosmetic forms of presentable statistics.

Highlights

  • The world has witnessed many major instances of unethical businesses

  • It is ironic that a divine understanding of corporate social responsibility has transpired to be a complex calculus of statistical tabulations, too often exhibited in annual and sustainability reports

  • This paper argues that a positivistic corporate reporting approach instills a senseless corporate social responsibility (CSR) propulsion

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Summary

Introduction

The world has witnessed many major instances of unethical businesses. The 1984 Bhopal Disaster, the 1997 Nike Sweatshop Scandal, the Deepwater Horizon Oil spill in 2010, the Apple Foxconn scandal in 2017 and the most recent Johnson & Johnson (J&J) baby talc scandal in 2018 are some stark examples of unethical corporations. Gap Inc. at that time was struggling to resolve discrimination and excessive workloads of their own workers (Lamin & Zaheer, 2012) Another two colossal scandals involving Volkswagen’s cheat device in 2015 and the currently ongoing criminal investigation on Johnson & Johnson’s cancer-causing baby talc allegations are stark reminders of a withering sense of CSR practices in modern business. This bags the question, what ‘sense’ does CSR entail when modern corporations are increasingly trespassing ethics at its core? This paper elucidates why a senseless approach is inadequate in modern business world

Institutionalising CSR and its Withering Sense
Resisting a Senseless CSR and the Quest for Sensemaking
Findings
Conclusion
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