Abstract

Institutional repositories represent extremely innovative technology, but repository managers still struggle to bring together a critical mass of content and to demonstrate their overall impact on research. In this paper I propose a set of Performance Indicators (PIs) to assess institutional repositories’ success. Fourteen internal indicators are selected and inserted in the quadruple ‘balanced scorecard’ perspective. Three more indicators from an external perspective are then proposed and discussed by the author. I hope that this study will foster the development of standard Performance Indicators for IRs in the very near future, in order to help IR managers to demonstrate their repositories’ cost-effectiveness and success.

Highlights

  • Institutional repositories (IRs) are some of the most innovative and creative components of digital libraries

  • I hope that this study will foster the development of standard Performance Indicators for IRs in the very near future, in order to help IR managers to demonstrate their repositories’ cost-effectiveness and success

  • Despite librarians’ efforts to promote their IRs ‘the research policy and decision-makers remain unconvinced that the IR is a strategic research tool’ (Thomas, 2007)

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Summary

Introduction

Institutional repositories (IRs) are some of the most innovative and creative components of digital libraries. They are intended to be a showcase for the research output of an academic or research institution. Despite librarians’ efforts to promote their IRs ‘the research policy and decision-makers remain unconvinced that the IR is a strategic research tool’ (Thomas, 2007). This lack of awareness of the strategic importance of IRs becomes a critical issue in the current period of economic crisis and threatens IRs’ long-term sustainability. I hope that this study will foster the development of standard Performance Indicators for IRs in the very near future in order to help IR managers to demonstrate their repositories’ cost-effectiveness and success

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