Abstract

The economic viability of broadband Internet services on trains has always been proved difficult, mainly due to a high investment cost and low willingness to pay by train passengers, but also due to unused opportunities such as non-passenger services (e.g. train performance monitoring, crew services) and optimization of the resources consumed to offer Internet services. Evaluating opportunities to improve the return on investment is therefore essential towards profitability of the business case. By efficiently sharing resources amongst services, costs can be pooled over several services in order to reduce the investment cost per service. Current techno-economic evaluation models are hard to apply to cost allocation in a multi-service deployment with multiple actors and resource sharing. We therefore propose a new evaluation model and apply it to a deployment of Internet services on trains. We start with a detailed analysis of the technical architecture required to provide Internet access on trains. For each component, we investigate the impact by the different services on resource consumption. The proposed techno-economic evaluation model is then applied in order to calculate the total cost and allocate the used and unused resources to the appropriate services. In a final step, we calculate the business case for each stakeholder involved in the offering of these services. This paper details the proposed model and reports on our findings for a multi-service deployment by multiple actors. Results show important benefits for the case that considers the application of resource sharing in a multi-service, multi-actor scenario and the proposed model produces insights in the contributors to the cost per service and the unused amount of a resource. In addition, ex-ante insights in the cost flows per involved actor are obtained and the model can easily be extended to include revenue flows to evaluate the profitability per actor. As a consequence, the proposed model should be considered to support and stimulate upcoming multi-actor investment decisions for Internet-based multi-service offerings on-board trains with resource sharing.

Highlights

  • Motivation People expect to be able to get on the Internet independent of their location, as such Internet access is increasingly available on trains

  • The economic viability of broadband Internet services on trains has been proven difficult mainly due to a high investment cost and low willingness to pay because Internet is more and more considered as an expected amenity [3] and due to unused opportunities such as offering other services and optimization of resource consumption

  • The challenges to providing a continuous mobile signal on the train have been described and the architecture required to provide Internet access on-board the train has been analyzed, which in turn allows the dimensioning of the on-board, train-to-wayside and wayside resources

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Summary

Introduction

Motivation People expect to be able to get on the Internet independent of their location, as such Internet access is increasingly available on trains. In 2005, Thalys, a European train operating company (TOC) operating high-speed trains between Paris, Brussels, Amsterdam and Cologne, on-board from early 2013. According to [1], providing Internet access to passengers on-board trains makes good business sense: Internet access for passengers can provide a revenue stream for the train company while attracting more travelers. Previous techno-economic investigation shows that solely providing support for Internet on-board for travelers will have a negative return on investment [2]. The economic viability of broadband Internet services on trains has been proven difficult mainly due to a high investment cost and low willingness to pay because Internet is more and more considered as an expected amenity [3] and due to unused opportunities such as offering other services and optimization of resource consumption. Evaluating opportunities to improve the return on investment is essential towards profitability of the business case

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