Innovative utilization of virtual conferencing applications: Basis for new technological management approach

Abstract

In this fourth industrial revolution of technologies, video conferencing applications are now utilized for online business meetings, online classes, and scientific and experimental purposes engaged in a virtual meeting room due to rigorous cases of coronavirus disease 2019. Several difficulties and technical disruptions were encountered in using the said apps, especially during online classes and business conferences. In connection thereto, this Optimization and Innovative Utilization of Virtual Conferencing Applications dissertation were developed to have a new basis for a technological management approach based on the most commonly used video conferencing applications. The encountered problems, considered factors, and optimization processes were also determined. Descriptive quantitative research was used as methodology, and initial closed-ended questionnaires, evaluation forms with a 4-point Likert scale, interviews, consultations, and testing were the instruments and sources of data. Three hundred one (301) respondents were randomly selected around the Province of Laguna, Philippines, composed of 203 respondents from schools, 78 respondents from companies, and 20 professional evaluators. The developed strategic model was evaluated using 6 out of 8 general characteristics of the ISO/IEC 25010: 2011 system quality model, which includes usability, reliability, performance efficiency, maintainability, compatibility, and security. All data gathered were validated as well as the statistical treatments such as percentage, weighted and composite means, and t-test, which was used to determine the significant difference between the normal and optimized utilization of video conferencing applications. Obtained results revealed that utilizing the developed strategic model was significantly more acceptable and effective rather than the normal utilization of the common apps. The teachers and students and as well as the workers of business enterprises are the beneficiaries of this study to optimize and utilize the said applications for better learning and optimal workflow.