Abstract

COVID-19 has posed a severe challenge to the foreign language teaching as well as the international education management in China. This paper analyzes the key issues exposed in online learning, the unprepared assessment of online course and crisis management of international students taking Shanghai University of International Business and Economics as an example. Both the students and teachers showed a considerable dissatisfaction and their worries about the poor quality and efficiency of online instruction. Other issues raised include teachers’ operation mistakes, ineffective communication and connectivity issues. Students are more likely to cheat in online exams due to the lack of supervision. Different cultural backgrounds, strict prevention and control have increased the difficulty of crisis management of the international student in China. To make better use of online education in the post-epidemic era, suggestions and recommendations are given in online classes and examinations. Also, an efficient crisis management model can be set up for the international students during the post-pandemic era.

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