Innovations in the Security of Banking Operations

Abstract

The contemporary changing technological environment forces all economic units to go through a digital transformation. The banking industry is in the epicenter of this change. Credit institutions seek to adapt a business model that is increasingly customer-oriented, providing new services with greater transparency and levels of security. The growing demand for more effective protection against fraud, phishing attacks, theft of identities and ensuring better levels of security in a timely manner is increasingly central topic in retail banking. The issue of security, as in the territory of bank branches, ATM-devices, as well as in the provision of online and mobile services, arouses the interest of credit institutions to the use of biometric identification technology. Biometric technologies are becoming an indispensable part of the means of personal verification and secure identification activities in banking institutions.