Innovation through participatory design: Collaborative qualitative methods in the development of speech-language pathology technology

Abstract

Speech-language pathologists have embraced many aspects of technology in their practice, from telehealth to tablet device applications (apps) that support intervention practice. In this article, we consider the design, development, and implementation of technology. We discuss how some processes of technology development in Speech-language pathology (SLP) tend to follow research pathways which centre clinicians and researchers as designers of the intervention. This approach side-lines user involvement. We propose that a Participatory Design framework is a suitable way to reconceptualise design and development of these technological innovations in a client-centred way. Further, we explore how Participatory Design approaches utilise methods from and have much in common with qualitative research. We explore this overlap and propose that technology design teams take up the challenge of innovation in technology by engaging in a participatory rather than clinician-driven process for future technology design. Implications for both research and clinical practice are explored.