Abstract
ABSTRACT Innovation intermediaries can help boost and hasten the diffusion and adoption of technologies and practices in agri-food businesses, leading to better livelihoods, communities, and ecosystems. However, these organisations require several key-capabilities to ensure that their role performance leads to better innovation success for their stakeholders. This study employs a multiple case study approach to understand the key-capability building process and focuses on 18 innovation intermediaries in the rice and mango industries of the Philippines. The researcher finds that knowledge-building and management capabilities are essential and foundational across different organisation types. However, differences between organisations are seen in their networking-based capabilities. Moreover, the study finds four factors that may affect how innovation intermediaries build their key-capabilities. Additionally, evidence to support human resource development as a fifth key-capability and motivation as a third underlying capability was found. This study also provides policy and management implications for innovation intermediary key-capability development.
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