Innovation in information society policy: rationale, policy mix and impact in The Netherlands

Abstract

PurposeThe purpose of this paper is to explore how innovation has become more important in information society policy and what the implications are for policy design, policy coordination and policy evaluation.Design/methodology/approachAgainst the background of European information society policy, a case study is done on the policy mix for ICT innovation in The Netherlands. A highly structured qualitative methodology is developed to analyse the relevant policy instruments in information society policy and innovation policy. The methodology includes a typology for rationale, policy instruments and element of the innovation process.FindingsTo a large extent, information society policy and innovation policy are complementary. There is some overlap between policy instruments. The rationale and objectives can be more explicit. The policy mix had a positive impact on information communication technology (ICT) knowledge, broadband and e‐government.Originality/valueThe paper presents the relevance, methods and results of a detailed study on the intersection of two policy fields: information society policy and innovation policy.