Innovation Capabilities Using Fuzzy Logic Systems

Abstract

In recent decades, innovation has been recognized as one of the main sources of competitive advantage for organizations at an international level. Recently, numerous studies have been developed, mainly focused on the analyses of innovation processes in large companies, however, little has been done in the identification of innovative capabilities that allow small and medium-sized companies to compete in highly uncertain environments. This study presents the interpreted results of an innovation diagnosis utilizing the Experton method and the application of the generalized ordered weighted average operator (GOWA) for the treatment of information. The focus relies on seven organizational areas of small and medium-sized manufacturing companies. The applied questionnaire presents 32 exploration and 5 control questions applied to a total of 217 small and medium-sized companies in the Latin American city of Morelia, Mexico. The present work seeks to shed light in the diagnosis of innovation capabilities in manufacturing companies with the aim of fostering synergies and effectively allocate resources for the promotion of innovation management as a source of competitiveness and economic growth.