Innovating the management of supply chains for social sustainability: from the state of the art to an integrated framework

Abstract

PurposeThis paper focuses on managerial practices in the context of supply chain. It focuses on the innovation of monitoring and control practices and proposes a holistic approach to managing social sustainability in the supply chain, extending the point of view beyond the traditional boundaries of individual factories or their immediate suppliers.Design/methodology/approachThe analysis is based on a systematic review of scientific literature on managerial practices in supply chains, with a specific focus on social sustainability. The primary goal is to identify essential measurement strategies and key indicator factors within this domain.FindingsOur findings highlight that most of scientific literature focuses on qualitative approaches, though quantitative approaches are also used. Despite the extensive research, an under-investigated area is the use of hybrid models for measuring social sustainability in the supply chain.Social implicationsThis framework is designed to identify the main categories of measurement and relative indicators for assessing social sustainability in supply chains.Originality/valueThis research proposes an innovative and integrated framework, leveraging a hybrid approach that addresses the limitations observed in existing management practices. Additionally, it provides directions for future research.