Abstract
Improving processes in a company starts from a deep knowledge of the current context, of the needs for improvement and of the objectives to be satisfied. Sometimes, traditional processes can benefit from a techno-organizational innovation that changes the way of work by introducing new routines and solutions. The service industry related to maintenance, repair and overhaul (MRO) is characterized by performance linked with the knowledge about the components involved. The emerging technologies and the need for enhanced competitiveness has led to transform and innovate this kind of industry, introducing changes in organizational and technological aspects. MRO processes are characterized by high variability, caused by the uncertainty about the arrival status of a part to be maintained and the intervention needed. The management of MRO processes is, thus, one of the most important challenges for the research community. This paper aims to describe the result of a study carried out by university researchers and industrial engineers of an aerospace company. The proposed solution, the applied approach and expected impacts and benefits are described in the paper in order to lead future activities in the managerial and academic fields.
Highlights
In the last few years, the global airline industry has produced strong financial results due to different factors
This paper aims to provide guidelines for a techno-organizational solution oriented to improve the management of information related to the activities and parts involved in the MRO process of aeronautical components that need to be digitalized both in the activities and in the information flow, in order to reduce errors, improve quality and speed-up execution time
Process in the aerospace sector, is to maintain a good alignment between process data available in company information systems and the current state of the process in the shop floor. This misalignment is mainly due to the not automatable nature of this kind of industrial process: State advances in the MRO process are made by users who record the operations into the enterprise systems
Summary
In the last few years, the global airline industry has produced strong financial results due to different factors. Oliver Wyman’s 2016–2017 Airline Economic Analysis [1] highlighted that the major growth of the engine market will be in Asia, especially China and India, which will become the largest region, nearly doubling in-service fleet and related maintenance, repair and overhaul (MRO) demand. The significant increase in retirements will continue to fuel the growing used serviceable material (USM) market, which has the potential of reducing material costs for airlines and MROs. Over the decade, each of the fleet complexities translates to significant changes and challenges for the MRO industry. Commercial airline MRO growth will be healthy at 3.8% compound annual growth rate (CAGR) over the 10-year period, growing from the current demand of $75.6 billion to just over $109 billion by 2027 [2].
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
