Abstract
Patients present through our doors every hour of every day, entering beneath a sign that says “EMERGENCY” in big red letters. Some patients can clearly tell us why they came. Others try to tell us or think that they have told us why they came. Because of processes that are built into the front end of ED visits, patients and their caregivers are often expected to clearly and accurately articulate their chief complaints to someone or something lacks the knowledge and experience to ask the right questions or the ability to discern potentially high-risk presentations.
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