Abstract

The telecommunication Quality of Service (QoS) is essential to run communication networks efficiently and smoothly. Effective costs and time management represent the most critical challenges globally to improve QoS. Infrastructure sharing in telecommunication companies (ISTC) refers to providing and delivering a high-level QoS to customers efficiently. QoS offered by telecommunication companies is not satisfactory due to the high expense of upgrading to the new technology. This paper focuses on mobile network infrastructure sharing among telecommunication companies in Yemen and improving QoS. A qualitative approach using semi-structured interviews was used to understand more about the role of ISTC in enhancing QoS in these companies. The study found that telecommunication companies in Yemen apply infrastructure sharing at a low level due to the absence of law and security policy for manage network sharing.

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