Abstract
The digital economy has advanced from the growing investments in digital technologies by organizations in their digital transformation process. Furthermore, digital technologies are reshaping traditional business strategy leading to performance gains. In this study, we examine the notion of digital capabilities through a review of the literature. In particular, we focus on two digital capabilities, visualization and responsiveness, to examine the relationships between these digital capabilities and performance. We employed a qualitative approach to examine these relationships and interviewed 31 executives across a wide range of industries. The research makes several contributions through the conceptualization of digital capabilities and provides some preliminary results supporting our proposed conceptual framework. Our preliminary findings suggest that visualization and responsiveness, two digital capabilities, are key drivers of digital business performance.
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