Abstract
Many researchers have explored how to better deploy public services over the Internet. Starting year 2006, the Taiwan government has initiated a new generation of its e-Government public service information infrastructure—the i-Government project. In May 2007, e-Housekeeper, the first application of i-Government implementation is deployed. Current survey results show that e-Housekeeper has drastically increased the willingness of use and satisfaction rate of the online public service users. With the integrated, standardized, and active online public services, the i-Government project is seen to have the potential to transform public administrations in Taiwan.
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