Abstract
This chapter presents the top organizational, technological, and individual issues facing information technology (IT) workers in Russia. Due to its political and economic history, Russia has a unique combination of issues and concerns not seen in Western countries. The top organizational IT issues in Russia were IT reliability and efficiency, security and privacy, and revenue-generating IT innovations. While the first two are similar to Western countries, the third is particular to the Russian context. The top-technology issues included business intelligence/analytics, business process management systems, and enterprise application integration. Surprisingly, networks/telecommunications was at the bottom of the list. While levels of job satisfaction, perceived work overload, work/home conflict, and work exhaustion/strain, were similar to those reported in other countries, professional self-efficacy was markedly lower as was turnover intention due to the likelihood of finding better work in other countries. Such differences highlight the importance of conducting research in non-Western countries.
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