Abstract

In this chapter, we provide a better understanding of issues related to organizational, technological, and individual levels as perceived by Lithuanian information technology (IT) employees. This research applied multiple data-collection methods including emails, paper-based surveys, and web-administered surveys. A sample size of 300 IT employees was collected. The findings indicate that the most critical organizational issue in Lithuania involves IT reliability and efficiency while the least important issue is bring your own computing device (BYOD). Regarding technology-related issues, the most significant issue is software as a service. Importantly, Lithuanian IT employees are satisfied with their current job position and seek to maintain it in the near future even though IT professionals have a feeling of pressure at their workplace and face some uncertainty about their future in the IT industry. These findings might act as a catalyst for further analysis and enhance understanding of IT issues in Lithuania.

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