Abstract

The study focuses on the use of information technology in public administration. This topic becomes particularly relevant in the era of the COVID-19 pandemic, where information technology has become the only way for government, business and the public to interact. In the research process, the authors consider the main advantages and disadvantages of using information technology. Notably, there are more advantages than disadvantages. Information technology in today's world needs to improve. There is still a high risk of information leaking into the public domain, especially personal data, including account passwords, phone numbers, tax returns, bank details. Unscrupulous users could use such public information for fraudulent purposes. It is, therefore, necessary to pay attention to the development of information security systems. In former times, firearms were the weapons of war; today, information has become the weapon. For whoever holds the information, holds the world. It is information in the modern world that has become the main factor of production, circulation, storage. The availability of the Internet plays an important role in the dissemination of information, providing users with access to scientific advances, virtual visits to museums and networking with each other. Information technology has a special role to play in business management, public administration, public services and the advancement of science and technology. The introduction of digital technologies and the rapid spread of information have brought the issue of the provision of information to the forefront, which plays an important role in ensuring the effectiveness of public authorities.

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