Abstract
Building on the resource orchestration view, we proposed a dual role of information technology (IT) in the form of IT-enabled resource acquisition (IRA) and IT-enabled resource operation (IRO) in determining innovation performance. Through analyzing the survey data from 235 organizations, we found that in a dynamic business environment, IRA assists organizations in accruing benefits from their open innovation (OI) strategies. In a less dynamic business environment, IRO enhances the impact of OI strategies on innovation performance, whereas IRA diminishes such an impact. Post-hoc interviews reveal further insights into how organizations utilize ITs (IRA and IRO) to obtain innovation benefits.
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