Abstract
The concept of mindfulness has lately been applied to organizations that are increasingly attentive to their environment and adaptive to unanticipated events. This article analyzes how information technology impacts mindfulness in organizations. Information technology is proposed to promote mindfulness by engaging organizations in more extensive search processes and by fuelling organizational innovations with a repertoire of routines. However, information technology is also found to decrease mindfulness and impede organizational adoption by promoting cognitive inertia and making the enactment of change more challenging. The article also identifies the practices IT-intensive organizations apply to promote more mindful behavior. Copyright 2009 The Author 2009. Published by Oxford University Press on behalf of Associazione ICC. All rights reserved., Oxford University Press.
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