Abstract
This qualitative study examines what users expect or perceive about a computerized student management information system (SMIS) and how these perceptions influence effective use. The research was conducted in a suburban southeast Texas school district with more than 30,000 students that had implemented an SMIS in the last four years. The study of this SMIS investigated the relationships between design, use, and effects in developing a model for understanding strategies for effective implementation and use. The article concludes with a discussion of the development and implications of the model.
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