Abstract
Purpose– The purpose of this paper is to investigate how and why information systems (IS) enhance firm performance (FP) from a knowledge management perspective. Drawing upon the knowledge-view of the firm and organizational learning theories, we develop and empirically test a theoretical model where knowledge sharing (KS) plays a mediating role between IS maturity (ISM) and FP.Design/methodology/approach– Data were collected through a survey of business managers in China. The model was tested by using the partial least squares structural equation modeling approach.Findings– The results provide support for the propose research model and confirm that ISM is positively associated with FP, and KS partially mediates the effects of ISM.Originality/value– This study contributes to the IS literature by reconceptualizing the ISM construct and testing the mediating effect of KS and, thus, offers some answers to the “how-and-why” question about the value of IS.
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