Abstract

This research was conducted in the Unit Pengelola Rumah Susun—UPRS (Flats Manager Unit) in Jakarta Provincial Government and based on the existence of problems strategic planning of information systems. The purpose of this study is to provide a proposal of Information System Strategy and Management Information System for UPRS. The strategic planning of the information systems on research was conducted using the method of Ward and Peppard. The IS strategic planning in the UPRS which is proposed in this research is hope to be used to integrate each business process and IS system which is connected to the Jakarta Smart City. IS is needed with the competent human resources to manage the IS/IT of the UPRS to increase the service quality to the flat occupants and to increase the employees productivity in implementing their job functions.

Highlights

  • With the development of the world of Information Technology, both Information System (IS) and Information Technology (IT) play an important role in improving organization’s strategic advantages/competitiveness

  • Housing which is manage by the UPRS are public residential flats which are build by the Department of Housing and Settlement Region of the Jakarta Provincial Government using the Local Government Budget (APBD-Anggaran Pendapatan dan Belanja Daerah) or from the Corporate Social Responsibility (CSR) activities

  • Based on the analysis and business IS strategic planning in the UPRS of Department of Housing and Settlement Region of Jakarta Province, it can be concluded that: There are some obstacles in the UPRS regarding the IS such as UPRS does not have an IS which can help UPRS to do their job functions, the absence of IS that can present data that is integrated and accurate, the absence of automatic dissemination of information to the flat occupants, such as information regarding rent and arrears, and other important information available, the absence of IS strategic planning that can be used as guidance for future IS development in the UPRS and the absence of a specific human resource which is assigned to manage IS and IT in the UPRS

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Summary

Introduction

With the development of the world of Information Technology, both Information System (IS) and Information Technology (IT) play an important role in improving organization’s strategic advantages/competitiveness. Unit Pengelola Rumah Susun—UPRS (Flats Manager Unit) is a unit under the Unit Kerja Perangkat Daerah— UKPD (Regional Area Work Unit) in Jakarta Provincial Government based on the Regulation of the Regional Special Province of Jakarta No 5/2016 on the Establishment and Composition of the Region Special Province of Jakarta. Their main task and function is managing public residential flats based on the Governor of the Province of Jakarta Capital Special Region’s Regulation No 351/2016 on the Establishment, Organization and Work Flow management Unit Housing Project. The management of each inhabited public residential flats is conducted by the UPRS according to the Jakarta Provincial Governor’s Regulation No 351/2016 regarding the formation, organization and work procedure of the public residential flat’s management

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